Osprey Software Packages

myAccountant Cashbook

Streets Ahead GIS

Streets Ahead Tree Management

Osprey Books

SOFTWARE via AMAZON

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For further details contact us at mail@ospreycomputing.com.au

Frequently Asked Questions

This page contains answers to common questions handled by our support staff. This page will be extended in response to user feedback. If the answer to your question is not yet included on the page, you can contact Osprey Computing direct or email questions to info@ospreycomputing.com.au  

myAccountant

  1. Can I run myAccountant Cashbook on Windows 10?

STREETS AHEAD

  1. Where can I find Maps for Streets Ahead?
  2. Will GPS units other than Magellan work with Streets Ahead?
  3. How can I use a Magellan Explorist GPS with Streets Ahead?

USER SUPPORT

  1. What support is available for users of Streets Ahead and myAccountant?

 

Running myAccountant on Windows 10

myAccountant version 5 can be run successfully on all versions of Windows up to and including Windows 10.  Installation on 64 bit systems requires the Version 5.1 installation.   

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Where can I find Maps for Streets Ahead?

Click this link to see a lists of map layers which Osprey have sourced and which you can obtain [free except for a post and packaging charge of $10]. There are some limitations on the use you can make of some of these maps. [see the licence details on the page and in the text file included with the files.] 

 

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Will GPS units other than Magellan work with Streets Ahead?

Osprey Computing developed Streets Ahead to suit Magellan GPS units. Because other brands may use the same download protocols they may be compatible. However Osprey Computing makes no guarantee of this - nor do we offer support for other units.

 

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How can I use a Magellan Explorist GPS with Streets Ahead?

Use Osprey Computing's free UPT File Converter [available from the Downloads page.]  This converter  accepts data from the UPT files created by Explorist GPS units - The data will then be visible within Streets Ahead's GPS Manager - ready for display on screen or for use in creating a new map layer.

 

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What support is available for users of Streets Ahead and myAccountant?

Osprey Computing provides technical support free of charge for 30 days from the initial purchase. After that time Osprey Computing offers support via phone [during office hours 9am - 5 pm Eastern Australian time] and via mail or email.  

Unless a prepaid support agreement is in place, a charge of $ 60 Aus is made per incident.

    Telephone           0417 525 712 or (03) 9853 0623
    Email                   info@ospreycomputing.com.au
Note that Osprey Computing support for myAccountant does not include accounting advice.  It is restricted to advice on the installation and actual use of the software. 

 

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